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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 28, 2023

5  out of  5 rating by JC
"I stopped by the office the other day and met my agent, Mary, for the first time. She’s always been very helpful over the phone going back to when I first got quotes for my auto and umbrella policies. She’s very knowledgeable and always answers my questions. Plus, she’s a very nice person! I highly recommend her and the others I’ve spoken to in the office. It’s really nice to have an agent who you can meet with in person."

Sara Garrido

September 27, 2023

5  out of  5 rating by Sara Garrido
"My agent is Lisa, and Lisa has been such a big help with getting me prices and helping me catch up on my payments. Times are rough and I thank Lisa so much for helping me find solutions to my bills each month. Thank you Lisa you are AMAZING 😉⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I give her 10 stars."

Charles Wolfe

September 26, 2023

5  out of  5 rating by Charles Wolfe
"I cannot thank Steve enough for his guidance and support when I encountered a claim issue as a first-time insurance client. Steve promptly stepped in and navigated the complexities of the situation with expertise and professionalism. He answered all of my questions, and advocated on my behalf to ensure a fair resolution. Steve's dedication and commitment to his clients are truly commendable, and I highly recommend him to anyone in need of an insurance agent who will go above and beyond to provide exceptional guidance and support."

Lourdes JT

August 29, 2023

5  out of  5 rating by Lourdes JT
"Steve Sandoval’s State Farm team is exceptional. I work with Lisa Roberson and she is great. I highly recommend her. She cares for her customers, she is very professional, diligent and caring. If you are looking for a insurance company that provides excellent service reach out to Lisa."

Mike Namvar

August 23, 2023

5  out of  5 rating by Mike Namvar
"We have been with Steve Sandoval for three decades and his team is superb. Great service and reasonable fees are what keeps us coming back. Also, for anyone looking for insurance I would not discount the service aspect when choosing your agent and insurance company. No questionable business practices with this team and they go out of their way to save you money."

Louis D'Agostino

August 23, 2023

5  out of  5 rating by Louis D'Agostino
"I have never struggled to get someone at the office on the phone, and everyone has always been informative, helpful, and have always kept my best interests at heart (especially Lisa)."

David Gibson

July 29, 2023

5  out of  5 rating by David Gibson
"This State Farm office is top notch. Always responds promptly and efficiently. Mary is super helpful."

Alessandro Terenzoni

July 26, 2023

5  out of  5 rating by Alessandro Terenzoni
"After a deeply unpleasant experience with another insurance company, I called this State Farm office at the recommendation of a friend. Renee was so immediately knowledgeable, helpful, and patient that I didn’t hesitate not only to switch my home insurance, but also to bundle my car insurance. To date, she and her colleagues have been responsive and helpful in a way that made me feel so happy with my switch."

Bobin Mathew

July 20, 2023

5  out of  5 rating by Bobin Mathew
"Switching from Geico, I saved a bunch of money at this place. Lisa and Mary were great to work with. A very friendly bunch of people!"

Rachel Stewart

July 20, 2023

5  out of  5 rating by Rachel Stewart
"Mary is absolutely wonderful to work with! I truly appreciate her friendly and professional effort in helping solve all my insurance needs!"

Ted Moon

July 14, 2023

5  out of  5 rating by Ted Moon
"I have been a multipolicy holder for almost 25 years now. Steve and his crew (Mary, Rene etc) are all top notch and the main reason I have stayed with them for so long. Highly recommend."


July 13, 2023

5  out of  5 rating by Cooper
"Lisa was extremely helpful in the entire process. I’d just moved to the state and she was great at explaining everything I needed to know and made getting car insurance super easy!"

Areyou Wheat

June 30, 2023

5  out of  5 rating by Areyou Wheat
"Lisa Robertson from Steve Sandovall's State Farm Insurance office gave our son the best rate as a UVA grad when we wanted to add him to our insurance so he could drive our car.. Lisa made the process so easy for us. I highly recommend Steve Sandoval's State Farm Insurance for anyone in need of any insurance plans!"

Sonia L Garnett

June 25, 2023

5  out of  5 rating by Sonia L Garnett
"I have been a client of State Farm for couple years and i cannot tell you what a wonderful many years and to be with suche a professional company i have kept my busiiness with them. State Farm Insurance is all about Customer Service and a great staff to serve the Customers .at all time. I will say , i have been with couple of Insurance company and i was not satisfied with their service.."

Masoud Hashemi

June 21, 2023

5  out of  5 rating by Masoud Hashemi
"I have written this review based on the fact that I have been with Steve Sandoval’s agency for 40 years despite the fact that I moved out of the area about 21 years ago. My interaction with the agency has not been very extensive due to my being such a great and careful driver (Ha Ha!). However, every time I did call, I talked to Lisa (Except once) and it was wonderful. I always received a quick and meaningful response when I needed one. On a scale of 1 to 100, I’ll give them 1000."

Aaron D. Rosenbaum

June 15, 2023

5  out of  5 rating by Aaron D. Rosenbaum
"I have had all of our insurance business with Steve and State Farm for nearly a quarter of a century. They are unfailingly helpful and provide consistently excellent service. Steve and his employees are top flight — and always professional and respectful."

Marco serpas

June 5, 2023

5  out of  5 rating by Marco serpas
"Very thankful this agent's office reached out to me after a not so great experience in getting my auto policy redone after changing states. Steve sincerely advised me as best he could. State Farm worked on the issue. Steve's office finally reached out and confirmed the resolution. Very grateful for the contact and going through the steps to get things resolved."

Dana wright

May 18, 2023

5  out of  5 rating by Dana wright
"Since I have been with state farm Steve Sandoval and his team has been great I wouldn't go any other Insurance company..Thankyou Ladies of STATE FARM THAT'S WITH STEVE SANDOVAL YOU LADIES ARE GREAT ALWAYS THERE FOR ME AND BEING UNDERSTANDING.."

Deb Sterling

May 2, 2023

5  out of  5 rating by Deb Sterling
"Steve Sandoval State Farm crew are like family to us . For 30 years, Steve is a phone call away. Office is efficient, personable and always ready to help. Sandoval is our State Farm !"

Valerie McCarry

April 28, 2023

5  out of  5 rating by Valerie McCarry
"We have very happily and successfully been with Steve since 1986. Lisa Robertson and her team have always been positive, proactive, and professional. Every experience with them has been 5 Stars and we strongly recommend to anyone with insurance needs to please call the Steve Sandoval team."


April 26, 2023

5  out of  5 rating by Moto_Carey
"Steve Sandoval’s office is amazing! I have been with them for years in VA and just recently moved to NC and was thrilled to find out I could keep them as my agent. Lisa is awesome and always promptly replies to my questions, she is super helpful. Highly recommend!"

Loreal Crumbley

April 26, 2023

5  out of  5 rating by Loreal Crumbley
"They have always been so quick and responsive to any changes or additions needed to our home and auto insurance. I cannot express how much we love working with Steve’s team!"

Richard Nutwell

April 25, 2023

5  out of  5 rating by Richard Nutwell
"Awesome service and always really to help"

Sam R

April 24, 2023

5  out of  5 rating by Sam R
"I have been with Steve for over 15 years. Everyone there is great and they love to help. Whenever I have a question or an issue they are there to assist"

Zach Rosenthal

April 17, 2023

5  out of  5 rating by Zach Rosenthal
"Very helpful team as I navigate my first major insurance purchases!"