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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mah haz

July 7, 2026

5  out of  5
rating by mah haz
"Miss Lisa at Steve Sandoval State Farm is outstanding. She is knowledgeable, courteous, and always willing to help. She takes the time to answer all of our questions, explains everything clearly, and makes the entire process easy and stress-free. Her professionalism and genuine care are the reason we’ve stayed with State Farm for so many years. She consistently provides exceptional customer service, and we truly appreciate everything she does. If you’re looking for someone who will go above and beyond, I highly recommend Miss Lisa at Steve Sandoval State Farm."
We responded:
"Hey Mah, Thank you for the glowing review on Lisa in my State Farm office! She does a great job as well as my other staff people. Everyone is licensed, very experienced, efficient and friendly! We try to make it easy for clients to do business with our office so we have to bring our A-game every time we interact with a client. Good job on taking advantage of the bundle discount by having your car insurance along with your homeowners insurance with us. Call anytime you have a question or need anything and speak with Lisa or any of the rest of my great staff. Thank you for having your insurance on my State Farm office.
Steve-Agent/Owner"
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Robert Rafferty

July 2, 2026

5  out of  5
rating by Robert Rafferty
"Great team! Reminded me to can el my old renters insurance policy from my last rental unit.

Thank you reaching out Renee."
We responded:
"Hey Robert, I appreciate you taking your valuable time to leave my State Farm office and my team, especially Renee, a 5 Star review! We try to be very conscientious and follow up whenever we see something unusual on a client’s account. I am very lucky to have such an experienced and hard-working team! Good job on bundling the renters and your car insurance for the best discounts possible. I hope you and the family have a great and safe Fourth of July!
Steve-Agent/Owner"
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hongsuk Kang

June 27, 2026

5  out of  5
rating by hongsuk Kang
"I have home insurance with him. I am satisfied with quick communication and good feedback from his team."
We responded:
"Hi Hongsuk, Thank you for taking your time to give my State Farm office a 5 Star Review regarding my team! My staff is very responsive, experienced and helpful. I look forward to having you as a client for a long, long time. You can expect that level of service going forward from us. Please let us know what we can do for you in the future. I would appreciate it!
Steve-Agent/Owner"
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Hunter Cornelius

June 25, 2026

5  out of  5
rating by Hunter Cornelius
"I have been with this State Farm office since 2014 or so. I have always been taken care of promptly and professionally. Even when I want to make a purchase on a weekend and need immediate insurance someone is always there to get me taken care of. I’ve gotten multiple family members and friends to switch over to State Farm and save tons of money aswell. I’ve dealt with state farm during emergency situations and they have always made it easy for me."
We responded:
"Hey Hunter, You and your family have been great to deal with over the years! Thank you very much for the great review and by sending your family and friends over to my State Farm office. I appreciate the confidence and trust that you have in me and my team to take care of them. We will keep sending you gift cards every time we receive a referral from you or any anyone else. Great job on taking advantage of the bundle discounts by having your car, motorcycle and renters insurance with us! Please let us know if you ever need anything else. We’re here for you!
Thanks again!
Steve-Agent/Owner"
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Alayna

June 23, 2026

5  out of  5
rating by Alayna
"The ladies in this office make the insurance process incredibly easy and affordable. From getting a quote to setting up coverage, they are always friendly, knowledgeable, and willing to help. I was referred to this office by a family member, and I’ve been so pleased with the service that I’ve referred many friends and family members myself. I highly recommend them to anyone looking for great customer service and affordable insurance!"
We responded:
"Hi Alayna! Thank you very much for the feedback regarding my staff! In my State Farm office, we try to make it easy for our potential clients to get the best coverage they need for the best price. My staff is extremely helpful and experienced! I was very happy to hear your family member referred you to our office and we did not disappoint. I am confident when your friends and family call our office, I am sure we will do a great job for them, as well!! We will send you a gift card for every referral you send to us so spread the word! Thanks again for being my client and for the nice feedback regarding my team!
Steve-Agent/Owner"
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Jordan Ellis

June 22, 2026

5  out of  5
rating by Jordan Ellis
"I always have a great experience working with my State Farm auto insurance agent. They are extremely responsive, knowledgeable, and took the time to walk me through all of my coverage options in a way that was easy to understand. I never felt rushed or pressured, and they made sure I was getting the best coverage for my needs at a competitive rate.

What stood out the most was their communication and willingness to help with any questions I had, especially when making updates to my policy. Everything was handled quickly and professionally, which made the entire process stress-free.

I highly recommend working with this State Farm agent if you’re looking for someone reliable, honest, and truly focused on helping their clients."
We responded:
"Hey Jordan, Thank you very much your great review regarding my State Farm office and my awesome team! Our philosophy is to provide potential customers with information they need to make the best decision for their insurance needs and requirements. We hope customers will choose to get the best coverage they could afford to prevent any future exposures or hardships in the event of an accident. We try to treat clients the same way that we would like to be treated if we were buying the coverage. As you know, we will be here for you whenever you have a question or need anything else. Good job on taking advantage of the bundle discounts by having your car and home insurance with us! Thanks again for the very nice review and for being our client! I appreciate it very much!
Steve-Agent/Owner"
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Bramh Gupta

June 22, 2026

5  out of  5
rating by Bramh Gupta
"I have been their client for business and personal since last 16 years or so. This place has wonderful people to work with, you can cal them anytime when you need help and they take care of you with a smile. Highly recommended."
We responded:
"Hi Bramh, I appreciate you having all of your insurance with me and my State Farm office! You are, no doubt, a great client by having your car, home, business and life insurance with my office. We have to earn your trust and your business every time we get the opportunity to service your account. My team is excellent so I appreciate the feedback on them. They are personable, experienced and extremely knowledgeable. Thank you very much for your confidence, loyalty and the 5 Star review! Have a great summer!
Steve-Agent/Owner"
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Tarig Mohamed

June 19, 2026

5  out of  5
rating by Tarig Mohamed
"Mary is very knowledgeable, professional and friendly. She is always there when you need help."
We responded:
"Hey Tarig! Thank you very much for taking your time to give me feedback on Mary! She is definitely a valuable asset to my State Farm office. She and the rest of my team are very experienced and true professionals. I couldn't do it without them. Let us know if you ever need anything else or have any questions. Good job on having your car and renters insurance for the bundle discounts! Tell your friends and co-workers to get their insurance with my office! I would appreciate it. We will send you a gift card for the referral! Thanks again!
Steve-Owner/Agent"
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Nancy Rhodes

June 8, 2026

5  out of  5
rating by Nancy Rhodes
"We have been with Steve and team for over 30 years and they have been super all these years. They now support our grown family members with their insurance needs as well. Mary was super helpful today - all it takes is a quick phone call and wonderful to talk to a real person to get what we needed done. thank you!"
We responded:
"Hey Nancy, I can’t thank you and Mark enough for being with me and my State Farm office over all these years! I truly appreciate the loyalty and confidence you have shown us. We have to continue to earn your business and not take it for granted. Mary and the rest of my team are excellent and very experienced so we can quickly take care of you whenever you need anything. Thanks again for having all of your insurance with my State Farm office and for the great review! You have been awesome to work with!
Steve-Agent/Owner"
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Julianne Smith

June 6, 2026

5  out of  5
rating by Julianne Smith
"They’re great! My family has had Mary as our primary representative and she is very attentive. Highly recommend for bundled coverage."
We responded:
"Hey Julianne, You and your family have been great to work with over the years! They have been with my State Farm office for a long, long time and I appreciate it very much. I hope we can continue on the same path with you. Mary, along with the rest of my staff are very attentive and willing to do what’s right for you and the rest of my clients. Good job on taking advantage of the bundle discounts. Please let us know how we can help you in the future. Thanks again for the great 5 Star review! Have a great summer!
Steve-Agent/Owner"
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Michael Ponsolle

May 29, 2026

5  out of  5
rating by Michael Ponsolle
"Excellent customer service. You talk to people not robots!! Imagine that! ♥️♥️♥️ Thank you!!"
We responded:
"Hey Michael, That’s correct! My staff and I try to answer the phone on the very first ring. No frustrating AI. The only time you’ll get a voice menu is after hours or on weekends with our 24 hour customer support. Sometimes we all are on the phone assisting other clients so you may have to leave a voicemail but we will call you back once we are off the phone, “not within 24 hours”. Thank you very much for 5 Star review for my State Farm office. Please do not hesitate to call whenever you need anything else. And thanks for having all of your policies with my office. I appreciate it very much!
Steve-Agent/Owner"
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Jake Chen

May 28, 2026

5  out of  5
rating by Jake Chen
"I recently moved to Virginia from New York and needed auto insurance. I first contacted my current insurance company and found the quote was cheaper than what I had in NY, though that’s expected since NY premiums are notoriously expensive. I also compared rates from several other companies, and most were fairly similar.

Then I decided to give State Farm a try. After reading the reviews, I called and was connected with Renee. She was very helpful and walked me through the quote process. After providing some basic information, within just 15 minutes I received the best quote with an affordable premium and coverage comparable to what I currently have.

The entire experience was hassle-free, straightforward, and easygoing. Renee made the process simple and stress-free. I highly recommend her, and if I were referring someone to the company, she would definitely be my recommendation.

Thanks again, Renee!"
We responded:
"Hi Jake! Welcome to Virginia and thank you for deciding to give my State Farm office a try! As you can see by the kind words from some of my other clients, our State Farm office is very good and my staff is even better! Renee is extremely knowledgeable, experienced and efficient as is the entire staff. I am very fortunate to have such a great team. You will enjoy working with everyone in the office. Please let us know if you ever need anything to take advantage of the bundle discounts for your car insurance. Again, welcome. I am confident you will love the area. Have a great summer!
Steve-Agent/Owner "
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Barbara Boyle

May 15, 2026

5  out of  5
rating by Barbara Boyle
"Mary was wonderful.
Knowledgeable, quick, thorough and very helpful."
We responded:
"Hey Barbara, Thank you so much for the nice words about Mary and the 5 Stars! You and your family have been great to work with and I appreciate it very much! Mary, my staff and I have enjoyed working with you on all of your insurance needs the past 20 years. Please let us know how we can be of service for your home and car insurance! Thanks again!
Steve-Agent/Owner"
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Dan Holmes

May 15, 2026

5  out of  5
rating by Dan Holmes
"Been with Steve for +25 years. Always prompt efficient service including a few clams over the years."
We responded:
"Hey Dan, Thank you very much for taking the time to give us your feedback on my State Farm office! I really appreciate the loyalty over the years. It’s been great working with you. I hope we can make it another 25 years! Good job on bundling your car insurance with your homeowners insurance. My staff and I are here for you whenever you need anything. Thanks again!
Steve-Agent/Owner"
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Cutting Solutions

May 13, 2026

5  out of  5
rating by Cutting Solutions
"Steve and Renee are my trusted advisors from last few years. Since, I got the insurance through them, never felt like going anywhere else. There quotes are always best and beats other estimates. Also had one accident this year and gone through their claim process which was extremely smooth and they took care of everything. Highly recommend them to everyone."
We responded:
"Thank you very much for being with my State Farm office for your vehicle insurance and house insurance! Renee is excellent,
as well as my other team members. We will continue to utilize all the discounts available to you and your family to give you the best price possible. We have to continually work to earn your business. I am glad you were OK when you had your accident! I was happy to hear that the claim process did go smoothly for you. We are here for you! Thanks again for being with my office, for the feedback on Renee and on the claims process. I appreciate it!
Steve-Owner/Agent"
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Lin Petzold

May 12, 2026

5  out of  5
rating by Lin Petzold
"Mary Calloway is very professional, kind and and efficient! Mary listens to you and provides everything you need in a very quick response!"
We responded:
"Hi Lin! Thank you very much for the great feedback on Mary! She is definitely an asset to my State Farm office along with my other experienced staff members. We try to be as efficient as possible for our clients. You and William have been with State Farm for your home and car insurance for a very long time. I truly appreciate the loyalty over the years. We will continue to work hard for you going forward. Please let us know if you ever need anything. Thanks again for the 5 Star review and the feedback! Have a great summer.
Steve-Agent/Owner"
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Jay Kelkar

May 8, 2026

5  out of  5
rating by Jay Kelkar
"A long time customer. State farm is always there to help. Renee is very prompt and helpful. We have the peace of mind that we are with state farm."
We responded:
"Hey Jay! You and your family have certainly been longtime clients of my State Farm office and I can’t thank you enough! It’s been a pleasure to handle your account over the years. Renee is very efficient and experienced. My entire staff is very helpful and friendly. I am very fortunate to have such a great team. Good job on bundling your car insurance and home insurance together. Those discounts and your longevity discounts are giving you a great rate on all of your policies. I appreciate the your loyalty in allowing us to handle all of your insurance. Thanks again, Jay!
Steve-Agent/Owner"
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Roger Stern

May 4, 2026

5  out of  5
rating by Roger Stern
"We are long-term customers and have always had great service from everyone at Sandoval! Highly recommend them for your insurance needs."
We responded:
"Hey Roger! You and Lisa being long-term State Farm customers is a true understatement! I can’t thank you enough for the loyalty you have shown me and my great staff over the years. We need to continually earn your business and confidence with every interaction we have together. We cannot take your business for granted. I am confident we will continue to do our best to service your account. Thank you very much for having your home insurance, car insurance and boat insurance with my State Farm office. That definitely gives you the best pricing possible. It’s been great working with you over the years. Let’s keep it going! Thanks again!
Steve-Agent/Owner"
Profile photo of Sienna Williams

Sienna Williams

April 29, 2026

5  out of  5
rating by Sienna Williams
"The office was very helpful with setting up my car insurance! Agents were kind and able to get me a good rate."
We responded:
"Hi Sienna! Welcome to my State Farm office! Thank you for the nice review and letting us take care of your car insurance. My staff is excellent and we will take very good care of you. Don’t ever hesitate to call whenever you have a question about your policy. Your parents have been great to work with over the years so I hope we can also have a great long-term business relationship. Thanks again and have a great Spring!
Steve-Agent/Owner"
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casen baker

April 25, 2026

5  out of  5
rating by casen baker
"We have had the pleasure of working with Mary since we have switched to Statefarm. She is attentive, kind, and transparent. Any needs we may have Mary makes sure we are taken care of. Steve, Mary, and the team are wonderful."
We responded:
"Thank you Casen for the great feedback about Mary and coming to my State Farm office! Mary is great as well as the rest of my staff. I am confident you will enjoy working with me and the team going forward. Congratulations on your new home! I’m glad we were able to bundle your home insurance with your car insurance and save you money. We will continue to look for ways to keep saving you money. Please let us know if you ever need anything or have any questions. Welcome to my State Farm office.
Steve-Agent/Owner"
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Christie Katz

April 22, 2026

5  out of  5
rating by Christie Katz
"Renee and Mary are awesome! They take great care of us and are always very responsive and helpful."
We responded:
"Hey Christie, Thank you so much for your 5 Star review and the nice words about Renee and Mary! I really appreciate you and your family having all of your insurance with my State Farm office. My staff and I must work hard every chance we can to keep your business. We never take your business for granted. Thanks again for being such a great, long-term client! Please call anytime you have a question or need anything.
Steve-Agent/Owner"
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Dana B

April 17, 2026

5  out of  5
rating by Dana B
"I've been working with Lisa, Renee, and Mary for over 18 years now, both on homeowner's and auto insurance. They are incredibly helpful, they know how to get things done, and they are always looking for the best approaches for our policies. We recently had to deal with a downed tree damaging a car and our property, and they have gone above and beyond making us whole again. The fact that these three people have stayed together as a team for so long tells you that it's a good workplace, and this is reflected in their outstanding service."
We responded:
"Hi Dana, Thank you very much for the great review and your loyalty over the years! As you mentioned, my team is excellent! They work very hard to keep our State Farm customers satisfied by looking at ways to save them money. Good job on bundling your auto insurance and home insurance together! We are here to help you and your family anytime you need us. I hope we can continue our business relationship for another 18 years. Thanks again for your feedback about my staff and my State Farm office. Have a nice Spring!
Steve-Agent/Owner
"
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Dave Rieger

April 17, 2026

5  out of  5
rating by Dave Rieger
"This agency is great! They are very responsive and take the time to explain everything. I highly recommend!"
We responded:
"Hey Dave, I appreciate the 5 Star review for my State Farm office! My staff and I want to treat our clients the exact same way we would like to be treated if we were clients. We pride ourselves on being a very professional insurance office! Thanks again for having your insurance with my State Farm office! Please let us know if you ever have any questions or need advice. We are here to help!
Steve-Owner/Agent"
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Eileen Chiama

April 13, 2026

5  out of  5
rating by Eileen Chiama
"Every year I ask the office to help me with lowering my rates as and I check for quotes from other insurance companies just to be sure that the rates quoted are the best that can be had for the next renewal period. And they are! In addition the office staff are so professional and easy to speak with when calling. Consistently 10 stars out of 5!"
We responded:
"Hi Eillen, Well, you deserve a lot of credit in getting the best rates for you and your family by taking advantage of the bundle discounts and building up your loyal/longevity discounts. You and Steve have been with me and my State Farm office for years!! I can't thank you enough for allowing us to be your State Farm agency of choice. My excellent staff and I must continue to earn your business every opportunity we can. We always love servicing your account whenever you call. Thank you for having your car and home insurance, as well as your other policies with us. I appreciate the 10 Star review and for being such great clients!
Steve-Agent/Owner"
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anna cox

April 10, 2026

5  out of  5
rating by anna cox
"Mary is great and it was a seamless process, plus I like the bundle deals with the company!"
We responded:
"Hey Anna, Thanks again for the great feedback on Mary and my State Farm office! Congratulations on your upcoming new home! I know you will enjoy it very much. I am happy you had a great experience with Mary and the rest of my excellent staff. We try to make it easy for clients to do business with us!! We hope to make everyone's insurance experience with my office easy and seamless! Good job on taking advantage on the bundle discounts. Please do not hesitate to call us if you ever have a question or need something. Enjoy your new place! Thanks again!!
Steve-Agent/Owner"