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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sung Lewe

December 23, 2025

5  out of  5
rating by Sung Lewe
"Have been using Steve's office for over 10 years for home and auto. Haven't found a better insurance team for my insurance needs! Lisa Robertson is great to deal with. She provides personal service that I can't find elsewhere."
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Tennessee Veteran

December 12, 2025

5  out of  5
rating by Tennessee Veteran
"Long time customer of Steve and his great team - so appreciate the personal service - definitely feel like great neighbors !"
We responded:
"Hey Vet, Thank you very much for being with me and my State Farm office for such a long time! You have been such a great client! My staff and I really appreciate working with you and handling all of your insurance needs. Good job on taking advantage of all of the bundle discounts. As always, please let us know if you ever need anything. Thanks again for your loyalty and nice review. Steve-Agent/Owner "
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Dennis Moncrief

December 12, 2025

5  out of  5
rating by Dennis Moncrief
"I was very impressed with the Steve Sandoval’s State Farm office near Greenbriar shopping center. Everyone I dealt with was very nice, knowledgeable and helpful. They were able to get me a much better rate than what I had for both car and home owner’s insurance at GEICO. My only regret is that I didn’t make the switch years ago."
We responded:
"Thank Dennis for the great review about my State Farm office and getting your car and home insurance with us! That’s awesome we were able to save you money! Being nice to our clients and people, in general, makes our lives easier! We will continue to work hard to earn your business! Please don’t hesitate to reach out to us if you ever need anything! Happy Holidays!! Thanks again! Steve-Agent/Owner"
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Clement Lupton

December 11, 2025

5  out of  5
rating by Clement Lupton
"I had a very particular and nuanced insurance issue that Lisa and the office was able to help resolve for me. I couldn’t be more appreciative of their support and thorough approach in helping me!"
We responded:
"Hey Clement, I am so glad Lisa was able to help resolve your insurance issue! She and the rest of my staff are excellent and very experienced! There is not much that my State Farm office hasn’t encountered. That’s the beauty of having knowledgeable and customer friendly staff! Please let us know if you have any other questions or concerns. Let your friends and coworkers know about my office. Thanks again for choosing our office! Steve-Agent/Owner"
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Stephanie Hernandez

December 11, 2025

5  out of  5
rating by Stephanie Hernandez
"I worked with Mary to get my vehicles insured with State Farm. She was great! She answered all of my questions (even though I had like a million of them) but she was so professional and very kind towards answering them. She got me a great price for the vehicles. I have all of my vehicles now insured with them and I also have renters insurance with them. Glad she was able to help. Will definitely be recommending State Farm to anyone who asks and will definitely be recommending Mary to them as well."
We responded:
"Thank you, Stephanie, for the having your car insurance and renters insurance with me and my State Farm office! Mary is great!! I know you will continue to work with Mary along with the rest my excellent and experienced staff. I appreciate that you will recommend us to all of your friends, family and co-workers. We look forward to having a long relationship with you and my State Farm office. Thanks again and Happy Holidays! Steve-Agent/Owner "
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Jonathan Moon

December 4, 2025

5  out of  5
rating by Jonathan Moon
"I have nothing but praise for Steve and his ability to get issues resolved. He made it a priority to see how he could support me with my broken car windshield and within 48 hours, he was able to complete the process and get my request approved. He was timely and communicated with me throughout, even taking the time to explain parts of the process that were unclear to me. It is evident that he values his customers and he makes it his goal to get the results you need. Highly recommend!"
We responded:
"Thanks, Jonathan, for the kind words and the great review! That's we do at my State Farm office. My staff and I are extremely customer-oriented and try to provide the best customer service possible. I am glad I was able to help resolve your issue. Thank you for having your car insurance and your condo insurance with us! Please let us know if you and your wife ever need anything. We're here for you! Steve-Agent/ Owner"
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Emily H

November 20, 2025

5  out of  5
rating by Emily H
"I’ve had such a great experience with Steve and Mary at State Farm. They are always quick to respond, patient with every question, and genuinely committed to helping me find the best coverage for my needs. Mary makes the process feel effortless, and Steve always takes the time to explain everything clearly. Their professionalism, kindness, and reliability truly set them apart. Highly recommend this team to anyone looking for an insurance agency that actually cares!"
We responded:
"Hi Emily, I can't thank you enough for the kind words and the really nice review!! You have been super to work with and I appreciate the confidence in allowing us to service your account for your car insurance and homeowners insurance. Mary is excellent along with the rest of my team! They truly make my State Farm office the best! Thank you for referring your family to my office. It means a lot! Steve-Agent/Owner"
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Leigh Ann M

November 19, 2025

5  out of  5
rating by Leigh Ann M
"Steve Sandoval has been my State Farm agent for over 25 years. I highly recommend this agent; his office manager, Lisa is super efficient, helpful, and knowledgeable. A+++"
We responded:
"Hey Leigh Ann, I truly appreciate your loyalty over the years and the great review!! You and the family have been great to work with. I am hoping for another 25 years! Lol! Thanks for taking advantage of the bundle discounts by having your car insurance and home insurance with my State Farm office. Good job! I am very fortunate to have Lisa and the rest of my awesome staff working in my office. Please let us know if you ever need anything. It's been a pleasure to service your account. Thanks again. Steve-Agent/Owner"
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Warren Walls

October 30, 2025

5  out of  5
rating by Warren Walls
"The office is fantastic. Always friendly when you stop and very quick to pull up your account and have great discussion on the status of things and trades on what coverage to get. The challenge with insurance is that you can get cheaper, but do you get any help when things go bad. They have delivered."
We responded:
"Hey Warren, Thank you very much for having all of your insurance policies with my State Farm office. You have been a great, loyal client over the past and I appreciate it very much! It has a been pleasure taking care of you and your family for the past 20+ years! It is always great to see you when you stop by the office whenever you need to take care of your insurance. Good job on taking advantage of all of the available discounts. Thanks again!! Have a great autumn! Steve-Agent/Owner "
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Cierra Renee

October 22, 2025

5  out of  5
rating by Cierra Renee
"Lisa helped me realize my current car insurance policy wasn't worth the money I was paying. She was extremely helpful and efficient with communication!"
We responded:
"Hi Cierra, Thank you for bringing your car insurance to my State Farm office! Combining the car insurance and having the renter's insurance, is a great way of saving you money by taking advantage of all of the discounts! Lisa and my other staff people always look out for the best interest of our clients! We work extremely hard to provide the best service for all of our customers! Please let your friends and family know about my State Farm office!! I would appreciate that. Thanks again! Steve-Agent/Owner "
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Rhonda Turner

October 19, 2025

5  out of  5
rating by Rhonda Turner
"We recently insured our cars, and our new home with Lisa Robertson at State Farm. Lisa is always very helpful, very professional, and knowledgeable. She answers our call email and text right away. Lisa even responded QUICKLY on a weekend when something came up. She takes the time to explain my options and make sure we have the right coverage for all our needs. She followed up, even when I dropped the ball on a few items… It’s so great to have people you can trust looking out for you. We couldn’t be more satisfied."
We responded:
"Hey Rhonda, Thank you very much for having your car insurance and home insurance with my State Farm office!! I am glad Lisa was able to assist you over that weekend and help you out! She is excellent and caring along with the rest of my staff. We all have a lot of experience and treat people the way we would want to be treated. Good job on taking advantage of all of the discounts to maximize your savings! Please let us know if we can do anything for you. Thank you for the great review! Steve-Agent/Owner"
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Louise Wilson

October 3, 2025

5  out of  5
rating by Louise Wilson
"Thanks to Lisa, Mary and Renee for great customer service. Always very helpful and customer friendly!!!"
We responded:
"Hi Louise, Thank you very much for your nice review about my wonderful staff! They are true professionals and have been in my State Farm office for a long time. Good job on taking advantage of our discounts. I appreciate you having your insurance with me and my office. Please let us know if you ever need anything or have a question. Thank you very much! Steve-Owner/Agent"
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Jifa Qu

September 29, 2025

5  out of  5
rating by Jifa Qu
"Lisa Robertson is very knowledgeable and professional. She communicates clearly and efficiently, providing the insurance coverage I need while saving me both time and money."
We responded:
"Hi Jifa, Welcome to my State Farm office! Thank you very much for your review about Lisa. I know you will enjoy working with her and the rest of my staff. They are excellent and very experienced. I am glad we were able to save you some money and make it easy for you to purchase your car and home insurance with us! Please do not hesitate to call us if you ever need anything! Thanks again! Steve-Agent/Owner "
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Hassen Med

September 9, 2025

5  out of  5
rating by Hassen Med
"Mary is doing a great customer service"
We responded:
"Welcome to our State Farm office! Thank you very much for being our customer for your car insurance. Mary and the rest of my team are excellent and will take great care of you! Let us know whenever you need anything. Please let your friends and family know about my office. I would appreciate any referrals! Thanks again! Steve-Agent/Owner "
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Lily Dang

September 5, 2025

5  out of  5
rating by Lily Dang
"If I can give Lisa Robertson more than 5 stars I would. Lisa is fantastic, always so sharp, responsive, efficient and helpful, she puts you on the best plan for best savings. She just knows what to do without you having to ask much. State Farm Steve Sandoval office is great because of Lisa, Steve and his whole group frankly."
We responded:
"Hi Lily, It has been a great relationship you have had with Lisa and the rest of my State Farm office! Thank you very much for your nice review and loyalty over the years. My staff is very customer oriented and we try to do the best we can for you and the rest of our customers since we are in a marathon. You are wise in taking advantage of the bundle discounts by having your car and homeowners insurance with us along with the other discounts that are available. Keep up the good work and let us know what else we can do for you! Thanks again. Steve-Agent/Owner"
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Veronica Fiorini

September 4, 2025

5  out of  5
rating by Veronica Fiorini
"The State Farm insurance agents in this office are great and always so helpful. Thank you Lisa and Steve and team!"
We responded:
"Hey Veronica, Thank you very much for our State Farm client! I appreciate the nice compliment for my office, Lisa and the rest of my team! My team is awesome! They have a lot of experience and are willing to do the best for our clients. Please let us know if we can help you or any of your friends and family in the future. Good job on taking advantage of our discounts! Steve-Agent/Owner"
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Eric Musick

August 26, 2025

5  out of  5
rating by Eric Musick
"This office provides professional, timely and accurate services for myself and family."
We responded:
"Hi Eric, Thank you very much for taking the time to provide my State Farm office with your feedback and giving us a 5-Star Review! It’s been a pleasure to service you and your family over the years! Good job on taking advantage of our bundle discounts for all of your insurance policies! Please let me or my staff know if we could ever do anything else for you and your family. Thank you very much for the longevity and loyalty. I truly appreciate it!! Steve-Your Agent "
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cleo Holmes

August 7, 2025

5  out of  5
rating by cleo Holmes
"The assistance given solved our issues quickly and efficiently"
We responded:
"Hi Cleo, Thank you very much for taking your time to leave my State Farm office a 5-Star review! I am glad that my excellent staff was able to resolve your issue. We pride ourselves on providing excellent customer service to all of our customers in quick and efficient manner. Please do not hesitate to call my office anytime you need something. We are here for you! Take care and we'll talk soon! Steve-Agent/Owner"
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Melissa

August 4, 2025

5  out of  5
rating by Melissa
"I only have positive things to say about State Farm. Lisa is absolutely wonderful very understanding. Never had any issues, very friendly and quick to respond. Love State Farm!"
We responded:
"Hi Melissa!! Thank you for the great comments about Lisa and my State Farm office!! Lisa and the rest of my staff are a great team! We try to make it easy for customers to do business with us. You will never get a voice menu with our office which businesses are now implementing. Good job on taking advantage of the bundle discount! Let us know if we can be of further assistance. Tell your friends and family to call my office. I would appreciate it very much. Thanks for being our customer! Steve-Agent/Owner"
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Karen Kress

July 24, 2025

5  out of  5
rating by Karen Kress
"Mary is always A++++++++++"
We responded:
"Hey Karen, Thank you for your feedback about Mary!! She is all that and more! Mary and the rest of my staff are a true asset to my State Farm office. They are super helpful, very knowledgeable and customer-oriented! Please let us know if we can do anything else for you and your family. I appreciate you for being one of our clients! Take care and don't hesitate to call if you ever need anything. Steve-Owner/Agent"
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Milvia Salguero

July 21, 2025

5  out of  5
rating by Milvia Salguero
"I have my company vehicles, personal car, and home insured with Lisa Robertson at State Farm and I couldn’t be more satisfied. Lisa is always very helpful, professional, and knowledgeable. She takes the time to explain my options and make sure I have the right coverage for all my needs. The entire team at the Steve Sandoval office is friendly and efficient. It’s great to have people you can trust looking out for you. Highly recommend."
We responded:
"Hi Milvia! Thank you very much for the confidence in Lisa and my State Farm office to handle all of your insurance needs for you and your business!! I truly appreciate the great feedback about Lisa and the rest of my team! My team is very helpful and experienced and will continue to help with anything you need. Thanks again for the great recommendation and the 5 Star review! You have been great to work with so let us know how we can help. Have a good summer! Thanks again! Steve-Agent/Owner"
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Barbara Boyle

July 18, 2025

5  out of  5
rating by Barbara Boyle
"Mary was wonderful. Knowledgeable, quick, thorough and very helpful."
We responded:
"Hey Barbara, Thank you very much for the feedback on Mary and for allowing me and my State Farm office to service your account over all these years! You and your family have been great to work with and I appreciate it very much! Mary, my staff and I have enjoyed handling any and all of your insurance needs for almost the past 20 years. Please let us know how we can be of assistance for you in the future. Have a great summer! We'll talk soon! Steve-Agent/Owner"
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Julie Gordon

July 16, 2025

5  out of  5
rating by Julie Gordon
"Lisa Robertson is an excellent agent. She was helpful when I had a fender bender; needed to insure my jewelry and our home."
We responded:
"Hi Julie, Thank you very much for your comments about Lisa! She is excellent as well as my other staff people! My team is very knowledgeable and extremely customer oriented. I have to commend you on taking advantage of all of the bundle discounts with my State Farm office!! Please don't hesitate to ask for help or ask any question. We will take care of you and the family! Have a great summer! Thanks again! Steve-Agent/Owner "
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GPV GG

July 15, 2025

5  out of  5
rating by GPV GG
"Excellent service at all times! Very fast, courteous an reliable. Steve and his staff really take the time to meet your needs. They are the best. 💯"
We responded:
"Thank you very much for your feedback regarding my State Farm office! I will share your comments with my staff. I know they would appreciate the kind words!! I am very fortunate to have experienced and efficient staff. Please let us know if you have any questions or other insurance needs. Thanks again for taking time out of your day to leave the great 5 Star review. I appreciate it! Steve-Agent/Owner"
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Manoj Khadka

July 15, 2025

5  out of  5
rating by Manoj Khadka
"I had a great experience with Mary C. Colloway, Account Representative for Steve Sandoval, Agent at State Farm. I stopped by while waiting during my daughter’s dental appointment, just to use the extra time - and I’m so glad I did. Mary took my basic info in under 3 minutes and emailed me a quote for both of my cars. The quote was nearly half of what I was paying with another insurance company for years - I realized I’d been overpaying all along. Mary’s exceptional customer service really stood out, and Steve was also wonderful to work with. I highly recommend checking them out - you might be surprised by how much you can save!"
We responded:
"Hi Manoj, Welcome to my State Farm office!! I am glad you decided to stop in the office and allow us to give you a quote. That’s great that Mary was able to save you a lot of money! Please take advantage of all of the discounts that are available to save you even more money. Tell your friends and family about Mary and my State Farm office! I am confident you will enjoy also working with the rest of my staff. Thanks again! Steve-Agent/Owner"