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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Studio Wharff

October 2, 2026

5  out of  5
rating by Studio Wharff
"Lisa is a great help and found ways to reduce my premium."
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Brian Kong

October 2, 2026

5  out of  5
rating by Brian Kong
"Many thanks to Steve Sandoval, Lisa Robertson, and team who are thoughtfully responsive and follow-up on issues comprehensively and succinctly."
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Kyle Smith

October 1, 2026

5  out of  5
rating by Kyle Smith
"Steve and his team are wonderful. Thank you for everything, Mary!"
We responded:
"Hey Kyle! Thank you very much for the kind words about me, Mary and the rest of my team. I am extremely fortunate to have such a great staff behind me. Good job on bundling all of your State Farm insurance to maximize the discounts. Please let us know whenever we can help you and your family in any way. Be safe in this snow!
Steve-Agent/Owner"
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Robin Bear

September 30, 2026

5  out of  5
rating by Robin Bear
"I have insured my vehicles and home with State Farm for more than 30 years. I have always had exceptional and expedient service."
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Mark Vasiliadis

September 28, 2026

5  out of  5
rating by Mark Vasiliadis
"Steve Sandoval and his team (Lisa Robertson and others) are fantastic. They are knowledgeable, accessible, and a pleasure to work with. I use them for all my insurance needs and have for 15-20 years. They have my highest recommendation. MV"
We responded:
"Hey Mark, Thank You very much for taking the time to leave my State Farm office, Lisa and the rest of my team a nice review! You and your family have been great to work with over the years and I appreciate it. We try our best to make it easy for you/people to do business with us. My team is very experienced, knowledgeable, and personable, as you know. Thanks again for having all your insurance policies with us and for the 5 star review! Good luck with all of your teams this fall and winter! Always great to see/talk to you! Take care.
Steve-Agent/Owner
"
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Adrian

September 23, 2026

5  out of  5
rating by Adrian
"As a first-time home buyer, I had a lot of questions about getting coverage, but Steve’s office was exceptionally responsive and knowledgeable. They made the entire process quick and easy to navigate from start to finish."
We responded:
"Hi Adrian! Congratulations on your new home!! I know that buying a home is such a big financial decision and you need to make sure this asset is very well-protected. A person has a lot to take care of when buying a home so we try to make the insurance purchase process as easy and smoothly as possible. My staff has been with my State Farm office for a long time so they are extremely knowledgeable and willing to go the extra mile to make sure you understand your home insurance coverage. Please contact me or my office if you ever have any questions regarding your coverage. We can also bundle your other policies to maximize your savings/discounts on all your insurance. Thanks again for taking time to leave us this great review. Enjoy your new home!!
Steve-Agent/Owner"
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Roger Savage

September 21, 2026

5  out of  5
rating by Roger Savage
"Many kind thanks to Renee and Steve Sandoval of our State Farm Office, Fairfax, Va.

My wife and I purchased a new car and wanted to ensure car insurance transfer on the new one. I made a call to Steve's office and spoke with Renee, who did just an admirable job to complete the process. Renee made It so easy and e-mailed a temporary insurance card for the new vehicle right way. Such a pleasant stress free experience. Than you Renee!
Our State Farm Agent's office have at all times when having a question on the phone, or in person been so very kind, helpful and professional.
Thank you Renee and Steve.
Kindest Regard; and truly "Like a Good Neighbor State Farm is there" !
Roger and Karen Savage"
We responded:
"Hey Roger, I am so glad everything worked out on the new car! Renee and the rest of my team are excellent! We try to make it easy to do business with us by providing great, personalized and professional service. My staff has been working here in my State Farm office for a very long time so you can be confident we will properly take care of all of your insurance policies. Please feel free to call or stop in anytime if you need help with anything. Thank you for not only having your car insurance with us but all of your other policies, as well. I appreciate the loyalty over the years and the nice words about Renee and the rest of my team!
Steve-Owner/Agent "
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Diego Barco

September 11, 2026

5  out of  5
rating by Diego Barco
"I highly recommend Mary and Steve from State Farm for consistently providing an outstanding customer experience. They are always professional, responsive, knowledgeable, and genuinely committed to helping me find the best solutions for my needs.

What stands out the most is the level of personal attention and care they provide. No matter what question or concern I have, they take the time to listen, explain everything clearly, and make sure I feel confident in my decisions.

It’s rare to find someone who consistently delivers this level of service. I truly appreciate their reliability, professionalism, and dedication to their customers. If you’re looking for an insurance agent who goes above and beyond, I highly recommend them!"
We responded:
"Hey Diego, Thank You for the awesome review!! I am glad that we have been able to have all your insurance policies with my State Farm office for a long, long time. We have to consistently earn your business and never take it for granted. As you know, I am very fortunate to have such a great staff since they are experienced, knowledgeable and personable. Mary and I enjoy working with you and Adrianna on anything that may arise and anything you need. I definitely appreciate the loyalty over the years. I cannot thank you enough! It’s been a joy to watch your family grow up throughout the years! Thanks again, Diego!
Steve-Owner/Agent"
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Yaulok

September 11, 2026

5  out of  5
rating by Yaulok
"super responsive"
We responded:
"Hi Yi, Thank you very much for the 5 Star review for my State Farm office! You can expect us to be super responsive to you and our clients needs and questions! That is such a missing element in today’s business world. I am very fortunate to have such a great staff. We try to find the best rates for you by maximizing your discounts that are available. Thank you for having your car and home insurance with us. I appreciate it!
Steve-Owner/Agent"
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Eileen Chiama

September 10, 2026

5  out of  5
rating by Eileen Chiama
"For some reason, there is a need to talk with someone about insurance policies, not just check the on line data - and this office is fabulous at accurate answers. Mary is helpful and quickly answers all questions! What an amazing experience - Steve Sandoval is consistently 5 stars for all insurance needs!"
We responded:
"Hi Eillen, Well, you deserve a lot of credit in getting the best rates for you and your family by taking advantage of the bundle discounts and building up your loyal/longevity discounts. You and Steve have been with me and my State Farm office for years!! I can't thank you enough for allowing us to be your State Farm agency of choice. My excellent staff and I must continue to earn your business every opportunity we can. We always love servicing your account whenever you call. Thank you for having your car and home insurance, as well as your other policies with us. I appreciate the 10 Star review and for being such great clients!
Steve-Agent/Owner"
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Kavitha C

September 3, 2026

5  out of  5
rating by Kavitha C
"Mary is honestly fantastic! She’s fast, responsive, and excellent at what she does. Having her as my insurance contact has made everything smooth and stress‑free. Truly appreciate all the support!"
We responded:
"Hey Kavitha, I want to thank you for your nice words and feedback about Mary! Mary is excellent and extremely customer oriented. She and the rest of my team are highly competent and very experienced. You can feel very comfortable with us having your back when it comes to providing your insurance. We try to make it easy and stress-free for clients to do business with us. Good job on taking advantage of the bundle discounts by having your car insurance and home/renters insurance with us! Please do not hesitate to give us a call anytime you need anything. Thanks again for being with my State Farm office.
Steve-Agent/Owner"
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Tom Family

September 2, 2026

5  out of  5
rating by Tom Family
"Great service, super responsive in both setting up policies and processing claims."
We responded:
"Hi Everyone, Thank you very much for your 5 Star review and for being with my State Farm office for a long time! We have been fortunate to service your account for all of your insurance policies for years. I appreciate that confidence and responsibility. We need to earn your business every chance we get and not take your business for granted. Please let us know if you ever need anything or have any questions. Thank you very much for your loyalty. I do appreciate it!
Steve-Agent/Owner"
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usama soliman

September 2, 2026

5  out of  5
rating by usama soliman
"I’ve had a great experience with State Farm. Their app give me easy access to everything I need, and whenever I reach out, they provide a fast response. On top of the excellent customer service, they offer reasonable pricing for my coverage. Highly recommend!"
We responded:
"Hi Usama! I want to thank you for the great feedback about our State Farm app and especially my State Farm office. We need to provide the best customer service experience whenever possible. My office tries to capitalize on that opportunity since we will not get another chance to make a great first impression. I would appreciate if you would send your friends and family over to my office. Thanks again for being my client and for the nice review! We’ll talk soon.
Steve-Agent/Owner"
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Margaret Neola

September 1, 2026

5  out of  5
rating by Margaret Neola
"Their team is quick to help with anything you need and has great follow through."
We responded:
"Hey Maggie, Thank you very much for your feedback on my State Farm team! We pride ourselves on providing great customer service and treat our clients the way we would like to be treated. My staff is very experienced and conscientious about taking care of everyone’s needs. I appreciate you and Vincent being with my State Farm office for a long time. Good job on taking advantage of the bundle discount by having your car and home insurance with us. Thank you for your loyalty and for the 5 Stars!
Steve-Agent/Owner"
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Shafik Massis

August 31, 2026

5  out of  5
rating by Shafik Massis
"I was recommended to this office and Mary and Steve were above and beyond to give me a wonderful rate thank you guys so much well recommended"
We responded:
"Hi Shafik! Thank you very much for following through and calling my State Farm office! I am confident you are going to be extremely happy with our service and rates moving forward. Mary and the rest of my staff have been in my office a long time so you can be assured of getting great customer service and advice from us. Please tell your family and friends to give us a call! I would appreciate it. We look forward to having you as a client for a long, long time. Thanks for the great review.
Steve-Agent/Owner"
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Biswas Thapa

August 25, 2026

5  out of  5
rating by Biswas Thapa
"Steve and his team are great! I’ve been with them for many years, and they have consistently provided exceptional service throughout the years. They are always responsive, professional, and genuinely helpful whenever I have a question or need assistance. It’s reassuring to know I have a team I can trust to take care of my insurance needs. Highly recommend Steve and his team!"
We responded:
"Hey Bis, Thank you so much for the kind words about my great staff and my State Farm office. I do have an excellent team of highly trained professionals that are experienced and work hard to provide excellent customer service. Good job on having all of your insurance with us so we can provide you the bundle discounts on your policies. I look forward to having you as a client for a long, long time. Don’t hesitate to call if you ever have a question or need anything. We are here for you! Thanks again for the great review!
Steve-Agent/Owner"
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Lisa Moore

August 18, 2026

5  out of  5
rating by Lisa Moore
"I always receive personal attention and service when calling. Lisa Robertson is excellent with customer service. I can always count on top notch service when calling."
We responded:
"Hey Lisa, Thank you so much for the nice review about Lisa! As you know, she’s been in my State Farm office for a very long time. She and the rest of my staff are excellent, experienced and extremely helpful. I’m very lucky to have such great professionals helping me and my clients out. I appreciate you having your car insurance along with your other policies with my office. Please tell your friends and family about our excellent service! Thanks again!
Steve-Agent/Owner"
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Kyleigh R

August 17, 2026

5  out of  5
rating by Kyleigh R
"Renee is absolutely AMAZING.
She is quick, responsive and good and what she does.
I am so happy to have her as my contact for insurance, it makes things SO easy and seamless.
Thank you guys for everything!"
We responded:
"Hi Kyleigh! Thank you very much for the great feedback on Renee and for having all of your insurance with my State Farm office. Renee, along with the rest of my staff, are absolutely the best! We try to make it easy for clients to do business with us. I’m glad your experience has been easy and excellent. You can expect the same great service going forward. Thanks again for the great review!
Steve-Agent/Owner"
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julie lucas

August 5, 2026

5  out of  5
rating by julie lucas
"I recently switched to State Farm in March. I've had a great experience with this office, especially dealing with Renee. She has been extremely helpful and was able to help me save money on my car insurance."
We responded:
"Hi Julie!! Welcome to my State Farm office! Thank you very much for bringing your car insurance over to us. I am glad Renee was able to save you some money and give you a good experience with our office. She is great, helpful and very responsive as well as the rest of my staff. I am confident you will enjoy working with us. I look forward to having you as a client for a long time. Please let us know if we can do anything else for you or your friends and family. Thanks again for the great feedback!
Steve-Agent/Owner"
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Pete Leibman

July 25, 2026

5  out of  5
rating by Pete Leibman
"I have worked with Steve and his team for many years and highly recommend them! They are responsive and I feel like they have always my best interest in mind."
We responded:
"Hey Pete, Thank you very much for the great review regarding my team and our State Farm office! I appreciate the recommendation and your loyalty to us. Good job on taking advantage of the discounts we have to offer by having all of your insurance with my office. We do treat our clients the way we would like to be treated if we were the customers. We do have your best interest in mind! Please let us know if we can do anything else for you and/or any of your friends! Thanks again!
Steve-Agent/Owner "
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FA FA

July 7, 2026

5  out of  5
rating by FA FA
"Miss Lisa at Steve Sandoval State Farm is outstanding. She is knowledgeable, courteous, and always willing to help. She takes the time to answer all of our questions, explains everything clearly, and makes the entire process easy and stress-free. Her professionalism and genuine care are the reason we’ve stayed with State Farm for so many years. She consistently provides exceptional customer service, and we truly appreciate everything she does. If you’re looking for someone who will go above and beyond, I highly recommend Miss Lisa at Steve Sandoval State Farm."
We responded:
"Hey Mah, Thank you for the glowing review on Lisa in my State Farm office! She does a great job as well as my other staff people. Everyone is licensed, very experienced, efficient and friendly! We try to make it easy for clients to do business with our office so we have to bring our A-game every time we interact with a client. Good job on taking advantage of the bundle discount by having your car insurance along with your homeowners insurance with us. Call anytime you have a question or need anything and speak with Lisa or any of the rest of my great staff. Thank you for having your insurance on my State Farm office.
Steve-Agent/Owner"
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Robert Rafferty

July 2, 2026

5  out of  5
rating by Robert Rafferty
"Great team! Reminded me to can el my old renters insurance policy from my last rental unit.

Thank you reaching out Renee."
We responded:
"Hey Robert, I appreciate you taking your valuable time to leave my State Farm office and my team, especially Renee, a 5 Star review! We try to be very conscientious and follow up whenever we see something unusual on a client’s account. I am very lucky to have such an experienced and hard-working team! Good job on bundling the renters and your car insurance for the best discounts possible. I hope you and the family have a great and safe Fourth of July!
Steve-Agent/Owner"
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hongsuk Kang

June 27, 2026

5  out of  5
rating by hongsuk Kang
"I have home insurance with him. I am satisfied with quick communication and good feedback from his team."
We responded:
"Hi Hongsuk, Thank you for taking your time to give my State Farm office a 5 Star Review regarding my team! My staff is very responsive, experienced and helpful. I look forward to having you as a client for a long, long time. You can expect that level of service going forward from us. Please let us know what we can do for you in the future. I would appreciate it!
Steve-Agent/Owner"
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Hunter Cornelius

June 25, 2026

5  out of  5
rating by Hunter Cornelius
"I have been with this State Farm office since 2014 or so. I have always been taken care of promptly and professionally. Even when I want to make a purchase on a weekend and need immediate insurance someone is always there to get me taken care of. I’ve gotten multiple family members and friends to switch over to State Farm and save tons of money aswell. I’ve dealt with state farm during emergency situations and they have always made it easy for me."
We responded:
"Hey Hunter, You and your family have been great to deal with over the years! Thank you very much for the great review and by sending your family and friends over to my State Farm office. I appreciate the confidence and trust that you have in me and my team to take care of them. We will keep sending you gift cards every time we receive a referral from you or any anyone else. Great job on taking advantage of the bundle discounts by having your car, motorcycle and renters insurance with us! Please let us know if you ever need anything else. We’re here for you!
Thanks again!
Steve-Agent/Owner"
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Alayna

June 23, 2026

5  out of  5
rating by Alayna
"The ladies in this office make the insurance process incredibly easy and affordable. From getting a quote to setting up coverage, they are always friendly, knowledgeable, and willing to help. I was referred to this office by a family member, and I’ve been so pleased with the service that I’ve referred many friends and family members myself. I highly recommend them to anyone looking for great customer service and affordable insurance!"
We responded:
"Hi Alayna! Thank you very much for the feedback regarding my staff! In my State Farm office, we try to make it easy for our potential clients to get the best coverage they need for the best price. My staff is extremely helpful and experienced! I was very happy to hear your family member referred you to our office and we did not disappoint. I am confident when your friends and family call our office, I am sure we will do a great job for them, as well!! We will send you a gift card for every referral you send to us so spread the word! Thanks again for being my client and for the nice feedback regarding my team!
Steve-Agent/Owner"